PRIVACY POLICY

We at ØRN INTERNATIONAL are committed to protecting your privacy when you use our website. This policy explains how and why we collect your information;

what we do with it and the control you have over our use of it.

Changes to this Privacy Policy may occur from time to time due to changes in our operations or circumstances. As a result, please refer back to this Privacy Policy regularly to review any amendments.

What we collect and how do we use the data?

ØRN International collects information about you, in order to:

  1. identify you each time you visit a Web Site
  2. process orders or applications submitted by you;
  3. improve our Services and Web Sites
  4. customise your experience. For example, to support any specific requests for information you may make through keyword searches;
  5. carry out research on the demographics, interests and behaviour of all of our customers;
  6. send you information we think you may find useful, including information about new ØRN products and services.

When you register with us we may request information about yourself, your name, e-mail address, postal address and telephone number. In addition, when you order certain goods or services from our Web Sites, we will need to know your credit/payment card number and expiration date.

You are under no obligation to provide this information. If you do not, however, we may not be able to provide you with certain services or goods.

IP addresses

When you visit our Website, we automatically log your IP address (the unique address which identifies your computer on the internet) This is automatically recognised by our web server.

We use IP addresses to help us administer our Website and to collect demographic information for general use. We do not link IP addresses to personally identifiable information.

Non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Websites.

You cannot be identified from this information and it is only used to assist us in providing an effective service.

Use of Cookies

Cookies are pieces of information that are transferred to a hard drive, to store and sometimes track information about you.

Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of our Website if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.

We use cookies for the following reasons:

  1. To identify who you are and to access your account information;
  2. To estimate our audience size and patterns;
  3. To ensure that you are not asked to register twice;
  4. To control how often visitors see similar products;
  5. To track preferences and to improve and update our Website
  6. To track the progress and number of entries in some of our promotions.

Who the information shared with?

ØRN INTERNATIONAL (ØRN) will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf.

ØRN may disclose generalised statistics about our sales and our Website visitors in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.

ØRN may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of the Company name and its Website, visitors to the Website and our customers.

We will only sell or rent your personal information to a third party as part of a sale of the assets of the Company.

Products and services

ØRN is committed to provide the highest level of service. In order to help us do this, from time to time we may send you details of our products which we think may be of interest to you.

If at any time you do not wish to receive these details, please e-mail us to unsubscribe.

Where is the information stored?

Information which you submit is stored on a computer located in Fusemetrix. This is necessary in order to process the information and to send you any information requested.

Information submitted by you may be transferred by us to our other offices and to reputable third party suppliers, which may be situated outside the European Economic Area.

Not all countries outside the EEA have data protection or privacy laws.

Security

ØRN places great importance on the security of all information associated with our customers. We have security measures in place to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and only authorised personnel have access to user information.

On our Website, we use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best endeavours and efforts to prevent this.

Your rights

You may at any time instruct us to provide you with any personal information we hold about you, provided that you supply ØRN with appropriate evidence of your identity (Passport, Utility bill showing your current address, Drivers licence etc).

You may instruct us to withhold personal information to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes.

Contact Information and Comments

Please e-mail any questions, concerns or comments you have about our Privacy Policy to sales@orn-int.com or by mail to:

ØRN International, Unit A, Tingewick Road industrial Park, Buckingham, UK, MK18 1SU

Your acceptance of these Privacy Statement terms – By using our website, you unconditionally agree to be bound by this Privacy Policy and our terms and conditions.

MOLLIE GARDNER
CUSTOMER SERVICE | EXECUTIVE ASSISTANT

Mollie Gardner is our customer service representative and office support.

Her roles include responding to every day enquiries, the processing of client’s orders, being first point of contact for phone communication and supporting day to day operations here at ØRN, and if you’ve ever called us it’s likely you’ve spoken to her!

Mollie’s favourite product range is the new, re-developed Konnect. “It offers so many options and style flexibility, which can be suited to almost any type of workspace out there.”

DEAN TROWER
WAREHOUSE MANAGER

Dean is our Warehouse Manager and his main roles include overseeing all goods received and distributed, scheduling of the production team, quality control, logistics and planning of the transport and installations.

His favourite ØRN product range is the Ikon Lounge chair

“With its huge choice of fabric finishes and the different leg choices it makes it a great versatile comfortable chair for any environment"

MATT JOHNSON
GRAPHIC DESIGNER

Matt is responsible for maintaining our brand identity, marketing our products and developing our online & social media presence among other things. 

His favourite ØRN product range is the Antalya range. 

“The minimalist frame and gentle curves give the Antalya an industrial look but with a touch of class, and the chairs & stools are super comfy too. The Gantry Dining Table is a really nice piece and looks amazing when decorated with plant features.” 

ROBBIE CARTER
FINANCE

Robbie is responsible for maintaining our financial accounts and dealing with purchase ledger on a daily basis. 

His favourite ØRN product range is the Ikon range. 

“The Ikon chair is very comfortable and practical - and it looks great too!” 

TOMMY ALDERSLEY
FINANCE

Tommy is responsible for maintaining our financial accounts and dealing with purchase ledger on a daily basis. 

His favourite ØRN product range is the Nova. 

“I like the unique construction of the Nova, which makes it super strong. It's so versatile too in terms of colours and you can have almost any combination.” 

EDWYN TUNLEY
SALES DIRECTOR

Edwyn is our Sales Manager and his main roles include creating and building long lasting relationships with our valued customers through account management, overseeing the sales and helping companies create inspiring workspaces

His favourite ØRN product range is the new Antalya range of products.

"The Antalya range is a flexible and dynamic family of products, ideal for hybrid and co-working spaces expertly designed to aid concentration and encourage productivity and creativity."

TOM POTTS
DESIGN MANAGER

Our Design Manager, Tom, is responsible for overseeing the creative side of the business. He works with our manufacturing partners to realise concepts through to scalable, consistent production items and collaborates with the sales and operation departments to further establish the brand.

Tom’s favourite ORN product range is Ionic.

"Ionic is a soft-seating range with a wide scope of development opportunity, lending itself to a modular format. We are currently re-imagining the Ionic range to provide a configurable collection, building upon the free-standing products we currently offer. Ionic is the start of a focussed effort to bring softer, domestic-inspired offerings to our ever-expanding and developing portfolio."

ROB WORLEY
PROCUREMENT

Rob is responsible for the procurement of all incoming goods and is our saving grace at the moment in difficult times for supply chains around the world.

His favourite ØRN product range is the Cavern.

“The Cavern is a great way for people to have a relaxed, personal space for when they need to work independently or as part of a team. It offers a real modern feeling to any office. And with countless combinations of fabric colours you can be seriously creative with the final look”